Improving Public Service Delivery
The responses indicated a considerable degree of satisfaction with the quality of customer service provided. The Statement of Strategy 1997-1999 was formulated , in consultation with staff, to increase ownership of the planning process.
| Title | : | Improving Public Service Delivery |
| Author | : | Peter C. Humphreys |
| Publisher | : | Institute of Public Administration - 1998 |
You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.
Once you have finished the sign-up process, you will be redirected to your download Book page.
How it works:- 1. Register a free 1 month Trial Account.
- 2. Download as many books as you like (Personal use)
- 3. Cancel the membership at any time if not satisfied.
